Positive Customer Experience, Create Value Reduce Variation
Think about all the processes in your workplace or business that don't add value.
How did they get there and why?
Who designed them?
Who did they design them for?
Sound familiar? Sure it does.
The critical starting point for any organisation is value. This can only be defined by the ultimate customer or end user. In any process there are value-adding and non-value-adding activities.
The customer is only interested in value-adding activities which meet their expectations.
Successfully facilitating business process improvement, process mapping and implementing Lean Six Sigma initiatives are a fine art and an advanced practitioner skill.
Imagine having more confidence and skills to run meetings, design and facilitate new projects, bring about successful improvement programs, organisational change and manage cross boundary initiatives with limited resistance and rework.
It's possible with Professional Facilitators Australia.
We are sharing our knowledge, insights, skills from June to September. Register your interest now for the Executive Business Improvement Facilitation Program.
4 Facilitation Questions to help you Improve the Value Curve in your organisation.
Our facilitation difference is we help groups "be dynamic, be relevant, be focused"
Journey well,
Matt Cartwright
Inspiring People, Inspiring Business, Inspiring Results
© Copyright 2008 -2014
Think about all the processes in your workplace or business that don't add value.
How did they get there and why?
Who designed them?
Who did they design them for?
Sound familiar? Sure it does.
The critical starting point for any organisation is value. This can only be defined by the ultimate customer or end user. In any process there are value-adding and non-value-adding activities.
The customer is only interested in value-adding activities which meet their expectations.
Successfully facilitating business process improvement, process mapping and implementing Lean Six Sigma initiatives are a fine art and an advanced practitioner skill.
Imagine having more confidence and skills to run meetings, design and facilitate new projects, bring about successful improvement programs, organisational change and manage cross boundary initiatives with limited resistance and rework.
It's possible with Professional Facilitators Australia.
We are sharing our knowledge, insights, skills from June to September. Register your interest now for the Executive Business Improvement Facilitation Program.
4 Facilitation Questions to help you Improve the Value Curve in your organisation.
- Create: Which factors should be created that the industry has never offered?
- Raise: Which factors should be raised well above the the industry’s standard?
- Reduce: Which factors should be reduced well below the industry’s standard?
- Eliminate: Which of the factors that the industry takes for granted should be eliminated?
Our facilitation difference is we help groups "be dynamic, be relevant, be focused"
Journey well,
Matt Cartwright
Inspiring People, Inspiring Business, Inspiring Results
© Copyright 2008 -2014
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