Our Professional Facilitation Approach
How we work with you
Every organisation and team is unique and we treat your needs accordingly. Each client and every meeting requires a tailored assessment and plan. We listen carefully to understand your goals and then partner with you to reach them.
We work with you to clearly define your expectations, goals and desired outcomes.
We clarify the key stakeholders and their likely concerns and interests.
We then explore options and various approaches to gain a precise understanding on what you want and do not want to occur.
We provide options.
This enables us to develop an accurate proposal that meets your needs. Depending on the situation's complexity, your initial consultation may range from 1.5 to 3 hours or longer. This can be face-to-face, by phone or videoconference. Ongoing consultation is part of the process.
Your proposal is developed by a recognised facilitation professional.
This specialist clarifies how we will help achieve your identified goals, will outline each step of the process and what we can deliver. The proposal articulates clear performance metrics, roles and responsibilities, timeframes and contingencies. It may require more consultation and definition at this stage depending on the complexity of your needs.
“I was running an annual conference of over 100 hospital employees from across the State and needed to return them to their workplaces educated and motivated. From the moment Matt came on board I knew we were on the right track. His preliminary engagement and work-up were second to none. He gained an in-depth understanding of his audience and then tailored his facilitation specifically. The resulting dynamic facilitation sessions were spot-on, created a great energy and received overwhelmingly positive feedback. Thanks Phil Pareezer. Director Queensland Health - Queensland Government
We work with you in partnership during the event.
We are professional, practical and pragmatic. Throughout your program we maintain close communication. We deliver and monitor the processes in consultation with you and will modify it to achieve the best outcome. We liaise with venue event coordinators prior and during the event to ensure that services complement your program.
We provide documentation based on your needs.
This facilitates alignment of your business and communication needs. Based on the situation, pre-program documentation may be needed to enhance the process and your outcome. This may involve pre-program assessments, focus groups, questionnaires and interviews.
A formal or informal evaluation is undertaken based on your needs. This informs future planning and provides an additional measure of your return on investment.
A post facilitation debrief is provided to consolidate our work together. This reinforces the next step and completes the assignment. At this stage it is common for our consulting services to be re-engaged for specific tasks to build on the program's success.
What happens afterwards is critical to your success.
We provide business expertise by giving you access to our own industry consultants to make your gains last.
Need a Professional Facilitator? We can help you.
Contact +617 30 40 1129 to learn more.
- Our Approach
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- About Us